{"id":19281,"date":"2026-04-14T08:40:29","date_gmt":"2026-04-14T06:40:29","guid":{"rendered":"https:\/\/www.leslanguessansstress.fr\/?p=19281"},"modified":"2026-04-26T09:48:19","modified_gmt":"2026-04-26T07:48:19","slug":"coup-de-pouce-en-anglais-des-negociations","status":"publish","type":"post","link":"https:\/\/www.leslanguessansstress.fr\/index.php\/2026\/04\/14\/coup-de-pouce-en-anglais-des-negociations\/","title":{"rendered":"Coup de pouce en anglais des n\u00e9gociations"},"content":{"rendered":"<h1 style=\"font-weight: 400;\"><span style=\"font-size: 24px; color: #3366ff; font-family: arial, helvetica, sans-serif;\"><span style=\"caret-color: #ff6600;\">Negotiate in business English like an American with Les langues sans stress<\/span><\/span><\/h1>\n<h3><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Let&rsquo;s Make a Deal<\/span><\/h3>\n<h4><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">The language of negotiation in American business<\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><a class=\"yiv7579862646image-link\" style=\"color: #000080;\" href=\"https:\/\/substack.com\/redirect\/8ca1c962-9557-480c-a10b-f027087f6f55?j=eyJ1IjoiNnVpbmUyIn0.CqSwiwWPIzU7xdemrmBojyFCzj4Nev1CUJ91xckB2aA\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"yiv7579862646wide-image aligncenter\" src=\"https:\/\/ecp.yusercontent.com\/mail?url=https%3A%2F%2Fsubstackcdn.com%2Fimage%2Ffetch%2F%24s_%21viAv%21%2Cw_1100%2Cc_limit%2Cf_auto%2Cq_auto%3Agood%2Cfl_progressive%3Asteep%2Fhttps%253A%252F%252Fsubstack-post-media.s3.amazonaws.com%252Fpublic%252Fimages%252F3290e23c-feca-4d71-8815-59b1307416ce_1000x687.jpeg&amp;t=1776147632&amp;ymreqid=cadf4c46-9128-fd2b-1caf-26000e010b00&amp;sig=g2HqFERO_wN2nqdjoadFuQ--~D\" alt=\"\" width=\"438\" height=\"301\" \/><\/a><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">In U.S. workplaces, negotiation isn\u2019t about pushing harder. It\u2019s about saying the same thing in a way the other person can actually respond to. A small shift \u2014 from \u201cWe need a lower price\u201d to \u201cWould you be open to revisiting the pricing?\u201d \u2014 can change how the conversation unfolds.<\/span><\/p>\n<div class=\"yiv7579862646post yiv7579862646typography\">\n<div class=\"yiv7579862646body yiv7579862646markup\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">In this lesson, I\u2019ll show you how negotiation actually sounds in American business settings\u2014and how to use language that keeps the conversation open, productive, and professional.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">The best way to understand this is to hear it in a real conversation.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">So instead of starting with rules or explanations, let\u2019s start with a dialogue: a negotiation between two professionals. As you read, pay attention not just to <em><strong>what <\/strong><\/em>they say, but <em><strong>how <\/strong><\/em>they say it.<\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<h2 class=\"yiv7579862646header-anchor-post\" style=\"text-align: left;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">\ud83e\udded How to Use a Dialogue and this very one<\/span><\/h2>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>To get the most out of this section:<\/strong><\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #3366ff;\"><strong>1\ufe0f\u20e3 Read the dialogue out loud<\/strong><\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Don\u2019t worry about understanding every word. Focus on the flow, rhythm, and how the speakers respond to each other. Note that the words in bold are our vocabulary words that are defined below the dialogue.<\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #3366ff;\"><strong>2\ufe0f\u20e3 Review the vocabulary &amp; examples <\/strong><\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Look at how each phrase is used. These are the expressions professionals actually use in workplace conversations. The vocabulary for this lesson is in bold in the dialogue and defined below it.<\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #3366ff;\"><strong>3\ufe0f\u20e3 Go back and read the dialogue again <\/strong><\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">This time, you\u2019ll notice more: tone, nuance, and how the negotiation develops.<\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #3366ff;\"><strong>4\ufe0f\u20e3 Take the quiz<\/strong><\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Test your understanding and make the language active.<\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<h4 class=\"yiv7579862646header-anchor-post\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 20px; color: #3366ff;\">\ud83c\udfad Dialogue: Vendor Contract Renewal<\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><a class=\"yiv7579862646image-link\" style=\"color: #000080;\" href=\"https:\/\/substack.com\/redirect\/a21d0f6d-5c2c-4271-866a-fe2a6f8509d5?j=eyJ1IjoiNnVpbmUyIn0.CqSwiwWPIzU7xdemrmBojyFCzj4Nev1CUJ91xckB2aA\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"yiv7579862646wide-image aligncenter\" src=\"https:\/\/ecp.yusercontent.com\/mail?url=https%3A%2F%2Fsubstackcdn.com%2Fimage%2Ffetch%2F%24s_%21wJG8%21%2Cw_1100%2Cc_limit%2Cf_auto%2Cq_auto%3Agood%2Cfl_progressive%3Asteep%2Fhttps%253A%252F%252Fsubstack-post-media.s3.amazonaws.com%252Fpublic%252Fimages%252F34a4e020-a6d8-4bf0-80f6-098abf05a577_1536x1024.png&amp;t=1776147632&amp;ymreqid=cadf4c46-9128-fd2b-1caf-26000e010b00&amp;sig=FKWoQ9359f0drOZHOOhRVw--~D\" alt=\"\" width=\"438\" height=\"292\" \/><\/a><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Tom (the sales director at Prism Software) and Lisa (the head of operations at Hartwell Group) are on a Zoom call. For the past year, Hartwell Group has used Prism\u2019s data analytics platform under an annual subscription contract. That contract is now up for renewal. <\/em><\/span><\/p>\n<blockquote><p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Tom:<\/strong> Hi Lisa! Good to see you. How\u2019s it going?<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Lisa:<\/strong> Good, thanks. I\u2019ve been <strong>slammed<\/strong> lately, but I\u2019m glad we <strong>carved out some time<\/strong> for this call. How are things on your end?<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Tom:<\/strong> Busy! We just launched something I think you\u2019re going to like, which is a nice <strong>segue<\/strong> into today\u2019s call.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Lisa:<\/strong> Great, looking forward to hearing about it!<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Tom:<\/strong> Well, as you know, our contract is up for renewal next month. To <strong>sweeten the deal<\/strong>, we\u2019re adding full access to our new reporting tools at no extra charge. But I do need to be <strong>upfront<\/strong>: we\u2019re looking at a 5% increase on the base subscription this year.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Lisa:<\/strong> I appreciate the new tools, Tom. But the price increase is a <strong>sticking point<\/strong>. Even 5% is going to be <strong>a tough sell<\/strong> to my CFO.* We\u2019ve had other vendors come in with lower numbers, and honestly, I was hoping to bring costs down this year.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Tom:<\/strong> I hear you. What if we <strong>meet you halfway<\/strong>? We can hold the rate flat, no increase \u2014 and throw in six months of dedicated live support <strong>on top of<\/strong> the new tools. That\u2019s a <strong>win-win<\/strong>: your costs stay stable and you get a lot more out of the platform.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Lisa:<\/strong> Okay, that may <strong>move the needle.<\/strong> But I still need to <strong>run this by<\/strong> my CFO before anything is final. She <strong>calls the shots<\/strong> on all vendor contracts now \u2014 company policy since January.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Tom:<\/strong> Of course. I don\u2019t want to rush you, but our current pricing expires at the end of the month.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Lisa:<\/strong> I\u2019ll have an answer by Thursday. Hold the rate flat, add the tools and the support package, and I think we have a deal.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Tom:<\/strong> You <strong>drive a hard bargain<\/strong>, Lisa! Let me send you the updated terms today so you have something to take to her.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>Lisa:<\/strong> That sounds good. Thank you.<\/span><\/p><\/blockquote>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">*CFO (Chief Financial Officer) \u2014 the senior executive responsible for managing a company\u2019s finances<\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<h5 class=\"yiv7579862646header-anchor-post\"><span style=\"font-size: 20px; font-family: arial, helvetica, sans-serif; color: #3366ff;\"><strong>\ud83d\udcd6 Vocabulary<\/strong><\/span><\/h5>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>slammed<\/strong> \u2014 extremely busy (informal) <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> \u201cCan you join the 3 o\u2019clock call?\u201d \u2014 \u201cI\u2019m completely <strong>slammed<\/strong> today. Can we reschedule?\u201d<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>to carve out (some) time<\/strong> \u2014 to deliberately set aside time for something, even when you are busy <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> I know you have a lot on your plate, but can you <strong>carve out some time<\/strong> this week to review the proposal?<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>segue<\/strong> <em>(noun\/verb)<\/em> \u2014 a smooth, natural transition from one topic or activity to another <em>Pronunciation:<\/em> SEG-way<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> After discussing Q1 results, the CEO made a smooth <strong>segue<\/strong> into the company&rsquo;s new strategy for the year ahead.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>to sweeten the deal<\/strong> \u2014 to make an offer more attractive by adding something extra <em>Example:<\/em> The vendor <strong>sweetened the deal<\/strong> by offering six months of free support.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>upfront<\/strong> \u2014 honest and direct about something from the beginning, without hiding anything <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> I want to be <strong>upfront<\/strong> with you \u2014 there will be a small price increase this year, but we&rsquo;re adding significant value to the package.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>sticking point<\/strong> \u2014 an issue that prevents an agreement from being reached <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> Delivery time was the main <strong>sticking point<\/strong> in our contract negotiations.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>a tough sell \u2014 <\/strong>something that is difficult to convince someone to accept or agree to<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example: <\/em>Asking employees to return to the office five days a week will be <strong>a<\/strong> <strong>tough sell<\/strong>.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>to meet someone halfway<\/strong> \u2014 to compromise; to accept some of the other side\u2019s terms in exchange for them accepting some of yours <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> We were far apart on price at first, but we both <strong>met each other halfway<\/strong> and finally reached an agreement.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>on top of<\/strong> \u2014 in addition to; as well as something else <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> We&rsquo;re offering six months of free support <strong>on top of<\/strong> the standard package \u2014 at no extra charge.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>win-win<\/strong> \u2014 a situation or outcome that is good for everyone involved <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> Letting employees work from home two days a week is a <strong>win-win<\/strong> \u2014 staff are happier and the company saves on office space.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>to move the needle<\/strong> \u2014 to make a noticeable difference or meaningful progress on something <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> We&rsquo;ve tried several marketing campaigns, but nothing has really <strong>moved the needle<\/strong> on sales this quarter.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>to run something by someone<\/strong> \u2014 to ask for someone\u2019s approval or opinion before deciding <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> Before we sign this agreement, I need to <strong>run it by<\/strong> our legal team.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>to call the shots<\/strong> \u2014 to make the important decisions; to be in charge <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> After the merger, it wasn\u2019t clear who would <strong>call the shots<\/strong>at the new company.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<div class=\"yiv7579862646callout-block\">\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>to drive a hard bargain<\/strong> \u2014 to negotiate very firmly and refuse to accept unfavorable terms <\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>Example:<\/em> Our supplier <strong>drives a hard bargain<\/strong> \u2014 it took three rounds of talks before we agreed on a price.<\/span><\/p>\n<\/div>\n<div>\n<hr \/>\n<\/div>\n<h4 class=\"yiv7579862646header-anchor-post\"><span style=\"font-size: 16px; color: #000080; font-family: arial, helvetica, sans-serif;\">\ud83e\udde0 Quick Quiz: What Did You Understand?<\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>If you understood this conversation, you\u2019re already thinking like a U.S. professional negotiator. Let\u2019s test that.<\/em><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>1. Why does Tom offer extra features during the renewal discussion?<\/strong><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">a) Because Lisa asked for them<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">b) To offset a price increase<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">c) Because they\u2019re included in the standard package<\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>2. What is Lisa\u2019s main concern about renewing?<\/strong><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">a) The new reporting tools aren\u2019t useful<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">b) The contract deadline is too soon<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">c) The price increase will be hard to justify to her CFO<\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>3. What does Tom offer to do to reach an agreement?<\/strong><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">a) Lower the price by 5%<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">b) Hold the rate flat and add support and tools<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">c) Extend the contract deadline by a month<\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>4. Why does Tom say \u201cI don\u2019t want to rush you, but\u2026\u201d?<\/strong><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">a) He wants to end the conversation quickly<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">b) He is applying subtle pressure while staying polite<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">c) He is unsure about the offer<\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<p class=\"yiv7579862646header-anchor-post\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">\u2705 Answer Key<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">1\ufe0f\u20e3 b) To offset a price increase<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">2\ufe0f\u20e3 c) The price increase will be hard to justify to her CFO<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">3\ufe0f\u20e3 b) Hold the rate flat and add support and tools<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">4\ufe0f\u20e3 b) He is applying subtle pressure while staying polite<\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<h4 class=\"yiv7579862646header-anchor-post\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Your Turn<\/span><\/h4>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #3366ff;\"><strong>Now imagine you\u2019re in Lisa\u2019s position.<\/strong><\/span><\/p>\n<blockquote><p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Tom has just proposed terms you\u2019re not sure about.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">You don\u2019t want to agree too quickly. But you also don\u2019t want to push back too directly.<\/span><\/p><\/blockquote>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><em>So what do you say?<\/em><\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<h2 class=\"yiv7579862646header-anchor-post\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #3366ff;\">\ud83c\udfaf What to Say in This Situation<\/span><\/h2>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Instead of responding immediately, try a simple line like:<\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">\u201cCan we talk through that for a minute?\u201d<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">\u201cCan we take a closer look at that?\u201d<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">\u201cCan we walk through the details together?\u201d<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Then pause \u2014 and listen.<\/span><\/p>\n<div>\n<hr \/>\n<\/div>\n<h3 class=\"yiv7579862646header-anchor-post\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #3366ff;\">\ud83e\udde0 Why this works<\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Research in negotiation, including the landmark book <span style=\"color: #3366ff;\"><em><a style=\"color: #3366ff;\" href=\"https:\/\/substack.com\/redirect\/06bb7be0-1f4a-425a-a044-6ecbe46f7897?j=eyJ1IjoiNnVpbmUyIn0.CqSwiwWPIzU7xdemrmBojyFCzj4Nev1CUJ91xckB2aA\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Getting to Yes<\/a><\/em><\/span>, shows that effective negotiators don\u2019t react immediately.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\"><strong>They slow the conversation down to:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Clarify what\u2019s being proposed<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Understand the other side\u2019s constraints<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">Create space to respond strategically<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">One of the core principles in <em>Getting to Yes<\/em> is to separate the people from the problem\u2014focusing on the issue itself rather than reacting to the person.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">That\u2019s exactly what these phrases do.<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">They address the situation\u2014not the person.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 16px; color: #000080;\">They keep the tone collaborative, avoid immediate agreement or rejection, and give you time without sounding hesitant or unsure.\u00a0<\/span><\/p>\n<h6 style=\"font-weight: 400;\"><span style=\"font-size: 16px; color: #000080; font-family: arial, helvetica, sans-serif;\"><span style=\"caret-color: #ff6600;\">Excerpt from Speak business English like an American course!<\/span><\/span><\/h6>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Negotiate in business English like an American with Les langues sans stress Let&rsquo;s Make a<\/p>\n","protected":false},"author":1,"featured_media":19313,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[80,127],"tags":[108,641,804,352,202,595],"class_list":["post-19281","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","category-anglais","tag-anglais","tag-business-english","tag-coup-de-pouce","tag-niveau-avance","tag-perfectionnement","tag-test-de-certification"],"_links":{"self":[{"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/posts\/19281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/comments?post=19281"}],"version-history":[{"count":3,"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/posts\/19281\/revisions"}],"predecessor-version":[{"id":19291,"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/posts\/19281\/revisions\/19291"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/media\/19313"}],"wp:attachment":[{"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/media?parent=19281"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/categories?post=19281"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.leslanguessansstress.fr\/index.php\/wp-json\/wp\/v2\/tags?post=19281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}