Anglais des affaires = Questions/Réponses

Maîtriser les questions dans les conversations en anglais des affaires sans stress  

  • Objectif : acquérir une compréhension complète des questions et réponses essentielles pour communiquer plus naturellement et avec plus d’assurance dans divers contextes professionnels. 
  • Langue : anglais
  • Public : tous avec besoins d’échanges dans un contexte professionnel 
  • Niveau : A2/B2  

Maitriser des questions de conversation des affaires peut améliorer de manière significative vos compétences de communication et renforcer votre confiance en vous dans la plupart des environnements professionnels.
Nous explorons ici de nombreuses questions en fournissant des exemples clairs et pratiques pour vous aider à développer votre vocabulaire des affaires et vos capacités de conversation.
Les réponses apportées aux questions choisies vous guideront à travers la signification et l’utilisation de chaque question et réponse en évitant autant que possible la traduction des phrases, afin que vous puissiez les incorporer sans effort et très naturellement dans vos interactions professionnelles quotidiennes après quelques répétions à voix haute selon vos besoins.

Saluer et offrir de l’aide au bureau

L’anglais des affaires commence avec l’accueil des visiteurs et une offre d’aide au bureau pour vous aider à communiquer de manière professionnelle et courtoise avec vos invités et vos collègues. Vous apprendrez des façons simples et efficaces d’accueillir les visiteurs, de répondre à leurs besoins et de rendre leur attente confortable.  

How to Greet Your Visitors

  1. « Good morning/afternoon/evening. How can I assist you today? »
    • A polite way to greet and offer help.
  2. « Do you have an appointment? »
    • Checking if the visitor is expected.
  3. « Thank you, Mr. Smith. I’ll inform Ms Green of your arrival. Please have a seat while you wait. »
    • Letting a visitor know they will be attended to shortly.

 

Explaining a Problem

  1. « I’m afraid Ms. Green is in meetings all afternoon. Would you like to leave a message? »
    • Informing a visitor about someone’s unavailability and offering to take a message.
  2. « I’m sorry, but he/she is currently out of the office. Can I schedule an appointment for you? »
    • Offering to schedule an appointment when someone is unavailable.

 

Offering Help and Refreshments

  1. « Please make yourself comfortable while waiting. Can I assist you with anything else? »
    • Inviting a visitor to sit and offering further assistance.
  2. « Would you like a cup of tea or coffee while you wait? »
    • Offering refreshments to a visitor.
  3. « Do you take milk or sugar with your drink? »
    • Asking about preferences for refreshments.
  4. « We have some informational brochures about our company. Feel free to browse through them while you wait. »
    • Providing company information for the visitor to read.

General Conversation

  1. « How was your journey here? »
    • A friendly way to start a conversation.
  2. « I hope you had a pleasant journey. Did you encounter any traffic? »
    • Showing concern for the visitor’s comfort.
  3. « What’s the weather like in Manchester? I hear it rains quite often there. »
    • Making small talk about the visitor’s hometown.

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Useful Vocabulary for Business English

  1. Wage
    • Meaning: The money that someone is paid every week by their employer.
    • Example: John’s weekly wage was enough to cover his living expenses and a little extra for savings.
  2. Earning
    • Meaning: The total amount of money you earn from the job you do.
    • Example: Her earnings from the freelance projects significantly boosted her monthly income.
  3. Biannual
    • Meaning: Happening twice a year.
    • Example: The company’s biannual performance review helps in assessing the progress and areas of improvement.
  4. Billboard
    • Meaning: A large outdoor board for displaying advertisements.
    • Example: The new perfume advertisement on the billboard near the highway is quite eye-catching.
  5. Scarcity
    • Meaning: A very small supply of resources; a lack of something.
    • Example: The scarcity of skilled workers in the industry has led to increased wages.
  6. Annual
    • Meaning: Happening once a year.
    • Example: The annual general meeting is scheduled for the first week of December.
  7. Deficit
    • Meaning: The total amount by which money spent is more than money received.
    • Example: The company has been operating at a deficit for the past two quarters.
  8. Lucrative
    • Meaning: Producing a lot of money; profitable.
    • Example: Investing in real estate has proven to be a lucrative decision for many.
  9. Commodity
    • Meaning: A substance or a primary product that can be traded, bought, and sold, usually in large quantities.
    • Example: Oil is a crucial commodity in the global market.
  10. Inflation
    • Meaning: An increase in the prices of goods and services over time, causing a reduction in the value of money.
    • Example: The recent spike in inflation has made everyday goods more expensive for consumers.
  11. Merger
    • Meaning: The joining of two or more companies to make one larger company.
    • Example: The merger between the two leading tech companies took the industry by surprise.